POLICIES & PROCEDURES:

Following is a comprehensive listing of Little Hearts Learning Home's Childcare and Preschool policies and procedures. For any questions related to the policies and procedures please contact us at 248 348 6768.

Philosophy:

Little Hearts Learning Home has a "Home like" setting, it provides a secure, nurturing environment for children during the most important time of their development. Our philosophy incorporates open communication and mutual respect between us (parents & staff) in a safe and stimulating environment.

Our program enhances a child's development by offering a caring atmosphere combined with a structured curriculum. I believe in helping children develop a positive self-image, sense of independence, and self- discipline through developmentally appropriate activities.

Parents are the most significant adults in a child's life. We strive to make all parents feel open and comfortable and more than welcome to visit the child at any time.

Mission Statement:

It is in our mission to provide a safe, nurturing, and affordable high quality learning environment. In doing so, we support families in their efforts to reach their goals. We (staff) work hand in hand with parents to ensure every child has a positive learning experience.

Hours of Operation:

Little Hearts Learning Home is open Monday through Friday from 7:30a.m. to 6:30p.m. Please remember that your fee is based on the hours you contract for, not the hours that I am open. I will care for your child from 8:00a.m until 6:00 p.m. you are scheduled for child care @the above hours. If you drop-off or pick-up before or after these scheduled hours (before 8AM or after 6PM), you will be charged a flat fee of $40 per month per child that you are early or late. This also applies if your contract drop off time is 8 a.m. even though my child care is open at 7:30a.m.
Please choose your drop off and pick up times carefully. Late drop-off does not constitute late pick up.

The following are holidays to be paid for that the center will be closed:

  • New Year's Day
  • Memorial Day
  • Independence Day (July 4th)
  • Labor Day
  • Thanksgiving Day
  • Friday after Thanksgiving
  • Christmas Eve
  • Christmas Day

We accept children Birth to 12 years. We will never refuse to enroll a child on the bases of race, sex, color, national origin, and handicap/disability.

Discipline Policy:

Little Hearts Learning Home encourages positive redirection. Positive discipline teaches children where limits are set how to maintain control of their bodies, and how to problem solve in an event of the conflict

We discourage inappropriate behavior. We use "Time Out" (maximum 2 minutes) as a last resort. Any child who is put in timeout is always supervised by staff.

No child is subjected to corporal punishment or physical discipline at any time. Discipline should never be related to food, rest, or toileting.

Nutrition/ Food Service Policy:

Little Hearts Learning Home provides nutritional breakfast lunch and afternoon snack to all children in attendance at the times identified in the daily schedule. We follow USDA guidelines when planning our menus. Menus will be posted outside of the kitchen if your child has a special diet or food allergies parents must notify the center in writing.

Meal times will include meaningful conversation and will promote social interaction, encourage good table manners and develop sound nutritional habits.

Children under 12 months must be served formula or breast milk unless written direction is on file from Childs healthcare professional. Bottles must be labeled with your child's name. All bottles will be rinsed and sent home for sanitation.

Food will be stored off the floor and once opened in air tight containers refrigerator (40F or colder) and O or colder will be properly maintained.

  • Meal & Snack Schedule
  • Breakfast 8-9am (Grain, fruit, milk)
  • Lunch 11:30-12:30pm (Grain, protein, fruit, vegetable, and milk)
  • Snack 3-4pm (Grain, 100% juice or milk)

Here at Little Hearts Learning Home we provide nutritional and sufficient food with not more than 4 hour intervals. We provide drinking water whenever the child wants. Meal should be prepared, served, and stored in a safe and sanitary manner.

Health Care Policy:

A medical statement signed by an approved healthcare professional is required. First-aid kits are available and kept in handy to all the employees. Parents will be informed immediately any of the symptoms occur in the daycare center. Children who are ill are not to be brought to center. Example of children who are ill:

  • Fever (oral 101 F)
  • Vomiting (more than once in the past 24 HRS)
  • Diarrhea (more than once in the past 24 HRS)
  • Contagious diseases such as but not limited to:
  • Chicken pox (until 6 days after onset of rash or sores have dried)
  • Pertussis/whopping cough (until on antibiotics 5 days)
  • Mumps
  • Hepatitis A
  • Measles
  • Head lice (until 1st treatment is initiated)
  • Scabies (after all treatment is completed)
  • Strep throat (until 24hrs after treatment is completed)
  • Pink eye (until 24 hrs. after treatment has been initiated)
  • Colds with severe runny noses
  • Unidentified rash
  • Has constant thick, colored nasal discharge

Parents will be informed whenever their children have been exposed to a communicable disease. If a child becomes ill or seriously injured while at the center, parents will be contacted immediately. Sick child will be isolated with in sight and hearing and made as comfortable as possible. One of our staff members will be with the child.

  • Minor Injuries:
  • Thoroughly clean area with soap and water
  • Perform preliminary first-aid
  • Prepare a minor injury report
  • Notify parent
  • Serious Injury/death of child or staff:
  • Call 911, and emergency contact person
  • Clear the area, be with the victim
  • Perform first aid.

Staff Screening Policy:

Little Hearts Learning Home has in place a written screening policy which includes but is not limited to subjecting employees to: criminal background checks, abuse and neglect checks that are completed by the Department of Human Services, driving record checks, health appraisals, and reference checks. All Learning Tree staff sign a "No Tolerance Child Abuse and Neglect" statement. They are informed on child abuse and neglect policies. Little Hearts Learning Home staff is mandated by law to report abuse and neglect.

A good moral character determined by the following policy:
  • Perform a back ground check (ICHAT)
  • Verification of past employment
  • Verification of education
  • Verification of age
  • Central Registry Clearance
  • Verification by references

Child Abuse/Neglect Policy:

Employees will be familiarized with the child abuse and neglect laws. Employees will know how to identify children who are abused or neglected. Childcare providers are mandated reporters of suspected child abuse or neglect and are required by law to report the abuse or neglect to child protective services or the local authorities. It is law and also my responsibility as a childcare provider to report any and all abuse or neglect performed on a child. I cannot turn my head on a child that has been abused or neglected. Therefore, I will notify Children's Protective Services and the Police Department when it appears that a child in my care is being physically, sexually, or emotionally abused, neglected, or exploited.

Termination/withdrawal policy:

The first two weeks of childcare are to be an adjustment period. It is my responsibility to let the parent know if the child seems unhappy or the arrangement is unsatisfactory for any other reason. It is the parent's responsibility to let me know the same. The parent or I can terminate the contract anytime after care starts during the adjustment period in writing on or before the 14th day.

One month's written notice (on or before the first of the month, for the following month) is required by the parent to myself. Fees will still be due if the parent withdraws the child before notice is given, or at any given time during the notice. Termination notice will NOT be accepted while provider or parents are on vacation will provide the parents with one month's written notice if I am no longer able to care for your child. I will terminate our child care arrangements immediately for any of the following reasons (but not solely limited to):

  • Failure to comply with the policies set forth in this book.
  • Failure to comply with the contract.
  • Destructive or hurtful behavior of child that persists even with parent cooperation in stopping the behavior.
  • Non-Payment of childcare fees or late and/or recurring late payment of fees.
  • Failure to show up for 5 days in a row without any communication.
  • Failure to complete required forms.
  • Inability to meet the child's needs without additional staff.
  • Blatant disrespect towards provider or provider's family.
  • If parents knowingly bring their child ill.

CONFIDENTIAL INFORMATION:

To protect the rights of your child and your family, children's records are only available to the Center's

Administrators, authorized staff of Little Hearts Learning Home, authorized employees of the Department of Consumer and Industry/Child Day Care Licensing, and the child's parent(s) or legal guardian(s).

Confidential and sensitive information will only be shared with employees of Little hearts Learning Home who have a "need to know" in order to most appropriately and safely care for your child. Confidential and sensitive Information about staff, other parents and/or children will not be shared with parents, as Little Hearts strives to protect everyone's right of privacy. Confidential information includes, but is not limited to:

Names, addresses, phone numbers, disability information, and health related information of anyone associated with Little Hearts Learning Home.

Outdoor Play Policy:

We will be playing outdoors every day that weather permits. Please make sure that your child is appropriately dressed for outdoor play at all times. Our activities will include walks, playground, water play (sprinkler in summer), and others. We do not go outside when the temperature is below 20 degrees (including wind chill), or above 90 degrees (including heat index). We are mandated by state law to take the children outside. Parents who feel that their child is not well enough to participate in outdoor activities must keep them out of daycare until they are able to participate in all activities.

PROGRAM ASSESSMENT:

Little Hearts Learning Home continually assess all aspects of our program in a variety of ways, including classroom observations, quality assurance checks, and parent surveys. We encourage your active involvement in assisting us with this process, as the most important assessment tool at our disposal is the progress of your child and how they learn and master new skills and abilities.

Download the Parent Handbook